Payment shipping and tracking

Payment, Shipping and Tracking



Payment Method




Ambermaster.eu makes paying for your orders easy by providing convenient payment option by PayPal. 

Below is a guide to the payment method used by Ambermaster.eu.
PayPal is a secure and trusted payment processing service which allows you to shop online.

PayPal can be used at Ambermaster.eu to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).


Shipping



Despite the fact that AmberMaster is located in Kaliningrad city the most European point of Russia, we send all orders from Poland. 

This is due to a more reliable and faster delivery of parcels. 
We do everything that our customers will receive orders faster and in full safety.

In addition, we offer two methods of delivery of parcels: Standard "Priority" Shipping and Global Express. 

You can choose one of these methods when placing an order. 

The Global Express method is available not for all countries of destination, see the list of available countries below.





Standard "Priority" Shipping



Poczta Polska is the biggest postal operator on its local market.

You will normally receive your order within 7-20 days.

Please note that sometimes after shipping to destination country tracking may occur with a delay of information.

And for buyers from USA parcels with trackers starting with "PL" in the territory of USA are not tracked due to changes in USPS policy.

Global Express



Global Express is one of the leading courier professional in the field of courier mode Opration.

Founded in the year of 1998 honestly work from last 15 years in this industry.

List of countries for which the Global Express service is available:

Australia
Austria
Belgium
Brazil
People's Republic of China          
Croatia
Cyprus
Denmark
Estonia
Finland
France
Greece
Spain
Netherlands
Hong Kong
Ireland
Iceland
Israel
Japan
Canada
South Korea
Lithuania
Luxembourg
Latvia
Malaysia
Malta
Germany
Norway
New Zealand
Portugal
Serbia
South Africa
Singapore
Slovakia
Slovenia
Switzerland
Sweden
Thailand
Turkey
USA
Hungary
Italy
Great Britain




Tracking



After placing order and payment, we pack and ship your order within three days (excluding holidays and weekends).
Once the order is sent you receive an email with the notification of the shipment and the tracking number of the parcel.


For information about tracking, you can use the link in your "shipping" email or go to the site of chosen postal operator: Standard "Priority" Shipping or Global Express.


PLEASE NOTE:



* International parcels (outside the EU) have to be processed through customs and this may cause a delay at times. We cannot foresee the rate of speed these government agencies will take.

** Some countries (outside the EU) impose their own customs, duties, tariffs, taxes, etc. on items being shipped from a foreign country. We are not responsible for your country's imposed taxes and other charges. Most items clear customs with no hassle.

*** We are not responsible for shipments that are seized by customs officials, or seized for any duties, VAT, etc levied on our shipments by foreign governments.

**** Please make sure item is sent to a location where someone will be available to collect mail and sign for it during business hours.

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